Contact

You write, we answer. There is no ticket queue and no chat widget pretending to be staff.

Write to us

hello@unmarkclaude.io

Expect a reply within one business day. Useful things to include: what you sent, when, and the link to your report or result if you have one.

What to write about

• Something went wrong with a fix: result missing, file damaged, processing stuck.
• Refunds: if a fix doesn't get below 3/10, your money comes back without you asking. For anything else, write and we'll sort it out.
• Your data: deletion requests.
• Volume work: batches, or an API. Tell us roughly how much and how often.

Who runs the service

Unmark-AI (unmarkclaude.io). Payments are handled by lava.top as the merchant of record, so that is the name on your card statement; the work and the answers to this email are ours.

Unmark-AI is not affiliated with Anthropic, OpenAI or Google.